ISO 27001 and ISO 9001 certified

IT and security for London’s investment, insurance and finance firms

Astec IT is a London-based IT and security partner for growing firms with 15 to 150 people. We work with real estate investment managers, insurance firms and boutique finance businesses, keeping their systems secure, their people productive and their investors, insurers and clients reassured.

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Firms come to us when…

One email could cost you a client. Payment fraud and email impersonation target firms that move money and hold sensitive data.
Security questions you can’t answer. Investors, insurers, regulators and clients send due-diligence questionnaires, and nobody in-house owns the answers.
A slow, reactive IT provider. Tickets sit in a queue, nobody knows your setup, and you’re always chasing.
IT that hasn’t kept up with growth. New offices, new hires, an acquisition or a new parent group.
Paying for licences nobody has reviewed.
IT landing on the wrong desk. The COO, FD or office manager ends up running IT on top of their real job.

White Glove Service

First call resolution

Avg resolution (mins)

Email response within (mins)

Understanding Your Needs

We begin by listening, because understanding your business needs is our top priority. By getting to know your operations, challenges and goals, we tailor our IT solutions to align perfectly with your business objectives. As a result, this personalised approach ensures that our services are not just effective but also relevant to your unique business requirements.

Proactive Solutions

Our approach is proactive, not just reactive. In other words, we don’t wait for issues to arise; instead, we anticipate and address them before they impact your business. Our advanced monitoring systems and strategic planning mean we can identify potential problems and implement solutions swiftly. Support from 8:30 to 17:30, Monday to Friday, with an on-call engineer for critical issues and 24/7 monitoring on our top plan. 24/7 support is available as an add-on.

Empowering Your Business

Technology should empower, not hinder, your business. Our team is dedicated to equipping you with the tools and support needed to enhance productivity and efficiency. For example, from streamlining processes to implementing cutting-edge technology, we focus on solutions that drive growth and give you a competitive edge. After all, we succeed when you succeed.

Flexible Support

We understand that every business is unique, with its own set of challenges and requirements. That’s why our support is flexible and adaptable. Whether it’s on-site assistance, remote support, or consultancy, we’re here to provide the support you need when you need it. Support from 8:30 to 17:30, Monday to Friday, with an on-call engineer for critical issues and 24/7 monitoring on our top plan. 24/7 support is available as an add-on.

Commitment To Excellence

Our commitment to excellence is unwavering. Therefore, we strive to deliver the highest quality of service and ensure complete satisfaction. In addition, with our team of certified professionals and senior management, you can rest assured that your IT is in capable hands, allowing you to focus on what you do best – running your business.

Why firms choose Astec

Direct access to our founder and CIO

For emergencies and escalations, any time.

Named engineers

Who know your setup, not a call-centre queue. One point of contact.

Proactive, not reactive.

Every client gets a yearly security audit, plus an annual cost review on our managed plans.

Clear scope before you sign

A written schedule of exactly what’s included and what isn’t. ISO 27001 and ISO 9001 certified, and an Assurix Trusted MSP.

Speak To Our Experts Today!

Discuss with a subject matter expert on how we can help with your technology pains...

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What Our Clients Say

Client satisfaction is at the forefront of our service, It helps us strive for better!

      EXCELLENT  
   Based on 34 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Aaron S 
 12 June 2024
 
 
 Trustindex verifies that the original source of the review is Google. Astec IT has been a game-changer for CIGMA Accounting. If you're looking to eliminate day-to-day IT issues and build a robust IT infrastructure, Astec IT is the partner you need. Addy and his team are simply outstanding at what they do. Their expertise and dedication have ensured our IT systems run seamlessly, allowing us to focus on our core business without any tech headaches. Their proactive approach and exceptional support have truly set them apart. Highly recommended!
  
 
      Posted on Google  
   
   Jastin Patel 
 15 March 2023
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service, highly recommend!
  
 
      Posted on Google  
   
   Mayank Patel 
 14 March 2023
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service and trusted service
Highly recommended
  
 
      Posted on Google  
   
   Nikhil Patel 
 10 March 2023
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic IT services provided by Astec. As well as providing great support, they are very proactive in helping the business become more efficient
  
 
      Posted on Google  
   
   Nikesh Godhania 
 9 March 2023
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service and very knowledgable! Definitely recommend the team for anything IT!
  
 
      Posted on Google  
   
   Ana 
 9 March 2023
 
 
 Trustindex verifies that the original source of the review is Google. Keertan is always available and kind whenever I've got an IT challenge. I don't know what I'd do without his fantastic support. Thanks to Astec and Keertan!
  
 
      Posted on Google  
   
   Ann Masson 
 9 March 2023
 
 
 Trustindex verifies that the original source of the review is Google. Astec provide our business with a fantastic IT service.  They are a brilliant partner, who not only provide excellent ongoing support services but also make proactive suggestions on improvements to our IT infrastructure as our business grows.
  
 
      Posted on Google  
   
   Soma S 
 8 March 2023
 
 
 Trustindex verifies that the original source of the review is Google. The team were really helpful and went above and beyond to meet our requirements
  
 
      Posted on Google  
   
   Jonathan Staunton 
 8 March 2023
 
 
 Trustindex verifies that the original source of the review is Google. Astec are the best external IT support team I have worked with, we have been with them for 4 years now, they have consistently been very professional, responsive, knowledgable and flexible we really appreciate the work they do for us.

Other Services We Provide

Connect with our team for further information and see how we can add value to your business.

Managed IT Support

Experiencing frequent IT downtime? Learn more about how we help London SMEs.

Cyber Security

Threat monitoring, staff training and the certifications your investors, insurers and clients ask for.

Cloud Technology

Protect your operations with cloud computing security for businesses — ensuring scalability without compromising on data protection. From secure storage to backup, our cloud solutions keep London businesses resilient.

Business Continuity

Ensure your operations run smoothly—partner with our business continuity consultants London for resilient IT planning and seamless recovery.

1. What types of IT issues do you handle?

We support everything from everyday IT troubleshooting to network management, cloud solutions, software support, and cybersecurity.

2. Can you support my IT after normal working hours?

Yes. Our helpdesk runs 8:30 to 17:30, Monday to Friday, with an on-call engineer for critical issues outside those hours. Our Ultimate plan includes 24/7 alerts and monitoring, and full 24/7 support is available as an add-on. For emergencies and escalations, you can reach our founder and CIO directly at any time.

3. How quickly can you start supporting our software?

We can usually begin right away, following an initial consultation and setup.

4. How quickly can you respond?

You can expect a swift and effective response from our team. We prioritise minimising downtime and resolving issues promptly to ensure your business operations continue smoothly.

5. Do I need a contract for on-demand IT support?

Your first year starts on a 3-month rolling contract, so you can judge us on delivery before any longer commitment.

6. Do you provide cybersecurity protection along with IT support?

Yes. Our services include risk assessments, intrusion detection, antivirus and anti-malware solutions, firewall management, and employee training.

7. Can you work with my in-house software development team?

Absolutely. We collaborate seamlessly with in-house teams to strengthen and support your IT.

8. How can I get started with your IT Support services?

Start with a free 20-minute call. If you’d like us to look at something specific, our fixed-price Office 365 Security Assessment or Cyber Essentials Readiness Check is a low-cost way to see how we work.

9. Do you work with firms in our sector?

We work with London real estate investment, insurance and boutique finance firms, keeping their systems secure, their people productive and their investors, insurers and clients reassured.

Our Latest News

Learn More

IT Support Costs in London 2026: What SMEs Should Pay

A guide for London SMEs with 10 to 100 staff: what managed IT support costs per user in 2026, why bills are rising this autumn, what should be included and how to spot the extras in a quote.

AI Agents for London Small Businesses: What to Build First

What AI agents can really do for London businesses with 10 to 100 staff in 2026, why so many agent projects get cancelled, how to keep your data safe, and how to choose the first process worth automating.

Cyber Essentials Requirements 2026

A guide for London and UK businesses with 10 to 100 staff: what changed in the Danzell question set, the two questions that now fail you outright, and the six-week plan to fix them.Most businesses do not fail Cyber Essentials on something exotic. They fail on patching...

Book a free 20-minute call

Every business is different, which is why our first step is always to understand your goals and challenges.

Book a consultation with our expert team and discover how Astec IT can create a tailored support package that keeps your business secure, efficient, and ready for the future.

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020 3802 6525

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[email protected]

IT and security for London’s investment, insurance and finance firms

Firms come to us when…

First call resolution

Avg resolution (mins)

Email response within (mins)

Understanding Your Needs

Proactive Solutions

Empowering Your Business

Flexible Support

Commitment To Excellence

Why firms choose Astec

Direct access to our founder and CIO

Named engineers

Proactive, not reactive.

Clear scope before you sign

Speak To Our Experts Today!

What Our Clients Say

Other Services We Provide

Managed IT Support

Cyber Security

Cloud Technology

Business Continuity

IT Support London: Frequently Asked Questions

1. What types of IT issues do you handle?

2. Can you support my IT after normal working hours?

3. How quickly can you start supporting our software?

4. How quickly can you respond?

5. Do I need a contract for on-demand IT support?

6. Do you provide cybersecurity protection along with IT support?

7. Can you work with my in-house software development team?

8. How can I get started with your IT Support services?

9. Do you work with firms in our sector?

Our Latest News

IT Support Costs in London 2026: What SMEs Should Pay

AI Agents for London Small Businesses: What to Build First

Cyber Essentials Requirements 2026

Book a free 20-minute call