The Impact of AI: Revolutionizing Industries and Changing Lives

Artificial intelligence, or AI, has become a buzzword in recent years. It is a rapidly growing field of computer science that involves creating machines and algorithms that can perform tasks that usually require human intelligence, such as learning, reasoning, and problem-solving. With its potential to revolutionize industries and change our lives, AI is becoming increasingly […]

Video Conferencing | Steps for Troubleshooting Video Conferencing Issues

The importance of video conferencing has increased immensely over the past year. With more and more people working from home for a long time, effective communication channels with the rest of your team are a necessity, and video calls have been found by many to be the best way to stay in touch.  While a […]

Disaster Recovery | What Is RTO And RPO Disaster Recovery?

Extended periods of downtime are not an option for many businesses, especially those which are performing crucial business for their customers. Nevertheless, unforeseen incidents, such as power outages, natural disasters, and human error can strike at any time leading to a loss in valuable services. Therefore, having business continuity and a disaster recovery in place […]

IT Outsourcing | Over a Third of London-Based Businesses Outsource their IT Support

The term “IT Outsourcing” refers to a business using external service providers to deliver IT-related processes, services, projects as well as infrastructure. IT support companies, such as Astec IT, assist companies by taking full responsibility for all IT-related maintenance, support, and consultancy. When organisations choose to outsource their IT to a fully managed service provider, […]

Working From Home | Remote Working in a Connected World

Working from home is a blessing in normal circumstances – waking up later, eating a good breakfast every morning, no daily commute to and from the office – the benefits are numerous. But the practicalities of working from home are far from straight-forward. The recent lockdown has meant that all those that can work from […]

IT Support Under Pressure | IT Support Post-Lockdown

– To Support or not to support – that is the question!  ‘Whether ‘tis nobler to suffer the slings and arrows of outrageous business circumstance, or take up arms with high level IT support, and by opposing end them.’ Businesses are coming under increasing pressure to get back to work, and back into the office. […]

IT Downtime | The True Cost of IT Downtime

Astec IT is a specialist IT support provider, and our clients’ IT needs are all different and reflects the diverse range of sectors and products that they provide. There is one factor that unites them all. This is the question of IT downtime, and the true cost to their business.  Downtime can be represented in […]

Technical Support | Why is IT Support so important?

IT or technical support is crucial to the smooth running of any business, and in the current business climate, has taken on additional importance – ensuring that employees and clients can be better connected, and work effectively and remotely. The pandemic has shown us all that IT systems may cause disruption at any time. Nobody […]